Returns will be accepted within 14 days of you receiving your product.
Please return to:
83 Brook Street
Monifieth, DD5 4AJ
State your reason for the return and if you would prefer a refund or a replacement on the returns sheet provided with every order.Please note that if you request a replacement and that item is out of stock we will issue you with a refund.
Please e-mail firstname.lastname@example.org if you need any further assistance.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
If you have bought a print by D Griffin Art, please return back to sender. The artists fulfils these products and should be dealt with directly for a return. He will notify us of any refunds to be made.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Sale items can be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 83 Brook Street, Monifieth, Dundee, DD5 4AJ
To return your product, you should mail your product to:
83 Brook Street
Shipping costs are also refundable if we bare responsibility for faulty products. .
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.